Before
Tenants report repairs by email, text and WhatsApp, each in their own words. Someone reads every message, works out what is wrong and logs a job by hand.
Enquiries arrive at night and on weekends, and tenants report the same repair ten different ways. AI in your CRM, inbox and WhatsApp replies, books and logs. Your team keeps the decisions.
You'll talk to Usama, who writes the code.
A typical pattern, not a client result.
Tenants report repairs by email, text and WhatsApp, each in their own words. Someone reads every message, works out what is wrong and logs a job by hand.
The AI reads each report, logs a job with the address, the problem and the photos, and asks the tenant for anything missing. Urgent words such as leak or gas go to a person straight away.
Who gets a tenancy, prices and offers, deposit disputes, emergencies and complaints. The AI never decides who gets a property. It treats every enquiry the same way and passes them to your team.
Your property CRM or management software if it has an API, Google or Outlook calendars, WhatsApp Business, email, shared drives and spreadsheets. We'll confirm your exact setup on the call before you pay for anything.
One project we've worked on is a luxury car hire site. Ask on the call which past project is closest to your setup.
All source code goes into your GitHub. It runs in your accounts, and the AI model account is in your name. You approve each milestone before the next one starts. Nothing is held in our accounts, so there's no lock-in.
I'm Usama. I write the code on every project and I'm the person on your call. Samisoftz is me and a small team, so we take a few jobs at a time.
For messages, yes: enquiries, viewing requests, repair reports and tenant questions, day and night. Calls and anything unusual go to your team.
It's set up to spot words like leak, gas or no heating and pass those to a person straight away with your emergency number. It doesn't decide what counts as safe.
If your software has an API or an export, usually yes. We'll check before you pay for anything.
Yes, from the slots your team makes available. Your team can approve each booking at the start if you'd like.
We set it up to say so by default.
Both. Property managers usually start with repair reports and tenant questions. Agents usually start with enquiry replies and viewing bookings.
Bring a week's worth to a free 30-minute call. We'll show you which ones AI could answer.
You'll talk to Usama, who'd build it.
30 minutes · no slides · a written answer if it's not a fit